Deliver Exceptional Customer Experience, Always!
Axonify offers AI-based Adaptive training, group communication, and task management that keeps your people connected to what matters to the business.
Get in touch with us to find out why Axonify is the chosen employee training platform for leading hospitality companies like Accor Group, Jumeirah, Four Seasons, and many more!
Train, communicate, and delegate with Axonify
Ensure consistent service standards that deliver exceptional customer experience at every touchpoint
Onboard new hires efficiently and decrease time to productivity by 50%
Reinforce critical knowledge to make sure your staff lives and breathes your company values
Our hospitality clients have achieved some outstanding results!
Here's a glimpse of what your organisation can accomplish with Axonify
Increased customer loyalty
Create memorable guest experiences by educating employees to drive satisfaction and loyalty
Communicate priorities and enable staff to address improvement areas
Understand behaviours that create guest experiences, and scale key tactics across stores
Increased location revenue
Increase revenue by educating employees on how to uncover guest preferences and influence on-proprty spend
Train your F&B staff to upsell and cross sell high profit margin items
Improve promotional knowledge on limited time offers
Increased compliance and operational efficiency
Ensure adherence to the regulating body standards and consistently execute operational plans across locations
Improve employee knowledge around food safety, health, hygiene, and waste management
Easily train employees on new protocols and get them upto speed quickly
Increased staff engagement and retention.
Keep your frontline staff engaged by communicating with them directly throught the Axonify app
Optimise onboarding to optimise the first 30,60, 90 days and increase job satisfaction
Ensure that your communication is received by monitoring who has read your messages and who needs a follow up.
Reduced onboarding time
Pull in the right mix of topics, events, on-the-job behaviour observations into structured training paths
Deliver hyper-personalised bursts of training directly to your new joiners
Keep your store staff connected with on-demand information they need to do their job well
Measurable staff training
Capture real-time insights from the hotel floor to identify the inconsistencies in guest engagements
View actionable insights on how training is influencing business targets and KPIs and focus on fine tuning where needed
Identify areas of employee engagement and allow managers to spot top performers for coaching and development
We have helped hundreds of thousands of hospitality staff excel at their daily jobs with Axonify
Why Axonify works for hospitality organisations
Seamlessly fits into their flow of work, in just 3-5 minutes per shift with a mobile-first approach
It's fun and easy to use, which makes it super engaging for your store staff .
The learning experience is personalised to each frontline associate in a way that's scalable and focused on helping them remember the things you need them to know on the job
Get a granular view of your employees' performance gaps to empower your managers with actionable insights
About Axonify
Axonify is the intelligent productivity suite that enables behaviour changes in your shift workers and managers through real-time communication, continuous training, and task execution. Powered by Machine Learning and Artificial Intelligence, Axonify provides customised bits of learning personalised to the individual's needs.
Biz Group is the exclusive Middle East partner of Axonify. We established our partnership with Axonify in 2015, because we believe frontline training should be fun and fast and meet their needs, wherever they are, and on the mobile devices they use every day.
Since our launch in the Middle East we’ve delivered learnings that matter most, to more than 120,000 frontliners.
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